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Conversations with shared context

Customer communication

Email, WhatsApp and SMS alongside one contact.

oroom.one conversation view with message history and customer information
Product interface in Polish with demonstration data

What you can do

Manage email, WhatsApp and SMS conversations in the context of customer data. Choose a reply channel and review the shared message history to continue the conversation without searching across several tools.

History connected to the customer

Review conversation messages and contact details so your reply reflects earlier discussions.

Choose a reply channel

Send email, SMS or WhatsApp messages through configured connections. Select the sender account for email.

Contact within your daily workflow

Start a customer conversation and return to its history in the same environment where you manage sales.

What your process could look like

  1. Open the conversation

    Check previous messages and customer information.

  2. Choose the channel

    Select email, WhatsApp or SMS based on available contact details and configuration.

  3. Reply with context

    Send the message and keep it in the contact history.

Practical questions

Customer communication

See the platform in your business context

Tell us where your customers come from, how you prepare proposals and what happens after you send them. We will demonstrate relevant features in one scenario, from inquiry to the account owner's next action. Together, we will establish the modules, integrations and configuration you need.